/* Fare chart comparison flyby */ .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Contact Southwest Airlines customer service. } Sign up Connect with us Discussion Forum and Stories Mobile Apps About Southwest We only charge for overweight and excess items. font-weight: bold; height: 1px; Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. right: 185px !important; font-style: normal; $69 annual fee. About. left: 278px !important; Privacy Policy Do Not Sell My Personal Information. position: absolute; Mail 1-800-445-5764, General Customer Service How may we help you today? border: 0; The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $100,760 per year for Senior Analyst. 1-844-670-7914 html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { color: #636363; html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { height: 6px; A career at Southwest Airlines comes with several Work Perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service Baggage – (Delayed/Damaged) – 1-888-202-1024 Southwest Airlines Email. While we make every effort to locate lost items, Southwest Airlines is not liable for unchecked items left on the plane. text-decoration: none !important; View flight status, special offers, book rental cars and hotels and more on southwest.com. } .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } background-color: #e6e7e8; /* Air CheckIn Banner Button Fix */ There is information in the previous heading. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. There is information in the previous heading. 1-800-445-5764, Public Relations & Media Relations } The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $60,864 per year for Customer Service Supervisor. The Southwest Airlines call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. /* Spanish Homepage footer */ } 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service overflow: hidden; We love to hear about your Southwest experience and are happy to answer any questions. 1-800-243-8372, Existing Hotel Reservations If you purchased all or part of the reservation using a Southwest gift card or a Southwest LUV Voucher and canceled the reservation within 24 hours of booking, contact our Customer Relations department at 1 … Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them. } margin: -1px; If you’ve left the airport, please contact our lost and found. /* Air CheckIn Banner Button Fix */ html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { display: inline-block; color: #636363; padding-left: 30px; } clip: rect(0,0,0,0); bottom: 200px; Images. 1-800-533-1305, Automated Flight Information 1-800-I-FLY-SWA (1-800-435-9792) )"; Book our famous low fares only on the official Southwest Airlines website. Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. Phone: (206) 684-7417. For assistance with booking and reservations, please instead contact the Customer Support and Services Team at (800) I-FLY-SWA. Southwest Airlines has consistently set itself apart as a company that strives to provide its consumers with exceptional customer service. Also the timing of when the travel funds expired could play a factor, see this thread for detail and context. left: 277px !important; width: 348px; If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. } External site which may or may not meet accessibility guidelines. After verification of your flight information (approximately 3-5 days), points will be deposited into your account. div.footer div.flex-placement a:hover { Southwest Airlines does not provide customer service by email, but does provide it by phone. /* Temp - GNAV Espanol Chase ad font-sizefix */ If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. All numbers listed below are toll-free unless otherwise noted. However, prices may change without notice due to circumstances beyond our control. If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. padding: 0; clip: rect(0,0,0,0); Drop us a line or give us a ring. Our customer service centers accept only DS-11 applications for first-time applicants, minor renewals and certain qualifying adult renewals (DS-11 form only). background-color: #e6e7e8; [data-class="swa-g-screen-reader-only"] { html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { overflow: hidden; 179 Southwest Airlines Customer Service Agent interview questions and 125 interview reviews. } Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. width: 348px; If you are not transferred, please click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue. In case you didn't realize there was an alternative, the best phone number for Southwest Airlines customer support is 800-435-9792. The best phone number for Southwest Airlines is their 800-435-9792 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. } Free interview details posted anonymously by Southwest Airlines interview candidates. I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. Drop us a line or give us a ring. Discover other help topics and policies with search. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { See unaccompanied minors policy. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } Average Southwest Airlines hourly pay ranges from approximately $10.51 per hour for Reservation Agent to $21.45 per hour for Customer Service Supervisor. We will not transport UMs on flights that may be diverted or cancelled due to inclement weather or other operational abnormalities. div.footer div.flex-placement a:hover { /* Air Booking Select - Fare benefit sub-label workaround */ Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. Customer Service: (800) 435-9792. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Passport services. } /* LFC BG Update */ Please wait while we redirect you. Email Email us at [email protected] with a catalog question, customer service question, or a comment on our Web Site. width: 273px; External site which may or may not meet accessibility guidelines. You can request past flight points for up to 12 months after your flight. 1-844-670-7990 (En español), Calling from Jamaica Please allow 5 business days for a response. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { Terms apply. For any questions related to a Southwest Vacations booking or a refund, please reach out to them directly at (800) 775-7105. Once you are in touch with the live person over the phone line, they will start assisting you with your concern. 214-792-4847 (toll number), Indicates external site which may or may not meet accessibility guidelines, © 2020 Southwest Airlines Contact Info: Phone Number/s. } text-decoration: underline !important; text-decoration: underline !important; content: "(That money is all yours. padding: 0; Si te fuiste del aeropuerto, comunícate con nuestra oficina de objetos perdidos. Indicates external site which may or may not meet accessibility guidelines, © 2020 html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. } 0-800-012-1916 height: 6px; Rapid Rewards Customer Service – 1-800-445-5764. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } 1-800-751-9039 Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. Please provide detailed information regarding the item (i.e. model/serial number, brand, size, color, etc.). See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. Contact us here. width: 273px; $75 annual Southwest ® travel credit. 01-800-083-1178 (En español), Southwest Vacations font: italic normal 11px/1 Arial; If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). (opens popup). height: 1px; 1-800-I-FLY-SWA or 1-800-435-9792. You can email Southwest using this link. Shipping Information Typically, all in-stock items are shipped within 24 hours of receiving your order. 0-800-012-1917 (En español), Calling from Dominican Republic div.footer div.flex-placement b a:hover { white-space: normal; Find out what works well at Southwest Airlines from the people who know best. left: 277px !important; 1-855-202-3402 (En español), Calling from Belize The 1-800-I-FLY-SWA number is listed as General Customer Service but you want Customer Relations. } It's easy! Learn about Southwest Airlines culture, salaries, benefits, work-life balance, management, job security, and more. 1-855-202-3403 left: 467px !important; 1-800-VAMONOS (1-800-826-6667) (En español), Calling from Aruba Plus 7,500 anniversary bonus points. Yes, we are using both an electrostatic disinfectant and an anti-microbial spray on every plane, modifying our boarding process, and requiring face coverings be worn by both Employees and Customers. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { } display: block; Connect with your favorite people. View All FAQs. In addition, there are certain procedures in place that UMs must follow before, during, and after their journey. Earn up to 10,000 points per night on hotel stays. We are here to help 24/7, so drop us a line today! } This will only take a few seconds, and it’s worth it. } Customer Service Representative (Current Employee) - San Antonio, TX - December 15, 2020 I love Southwest Airlines, It a great company to grow, lots of job opportunities. 1-888-850-3958 } Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. $69 annual fee. In case you're curious, this link has a ton of ways to get in touch with Southwest, to include the Customer Relations info I listed. color: #636363; Opens new window. Southwest Airlines Co. All Rights Reserved. content: "(Temporarily suspended. white-space: normal; margin: -1px; Automated Flight Information – 1-888-792-8747. bottom: 200px; } Available services. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. 1-800-I-FLY-SWA (1-800-435-9792), Customer Relations } text-decoration: none !important; )"; border: 0; } .air-check-in-edit-contact-information-banner--link { } Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. If we have not located your item within 30 days from the time it was reported, it is not likely that it was  turned in. .air-check-in-edit-contact-information-banner--link { In total, there are 9 ways to get in touch with them. Calling from United States .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { It usually … 1-866-938-1297 (En español), Teletypewriter (TTY) Offer ends 2/8/2021. Terms apply. } left: 277px !important; *After qualifying purchases. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } Opens new window. font: italic normal 11px/1 Arial; left: 482px !important; Southwest Airlines Co. All Rights Reserved. To claim points for a past flight, simply log in to your account, select My Account and choose the Manage tab within My Rapid Rewards. right: 185px !important; left: 277px !important; You can transfer to other locations that have an opening. } left: 467px !important; Please provide detailed information regarding the item (i.e. font-style: normal; height: 6px; /* Air Booking Select - Fare benefit first th width */ )"; Spread Southwest Airlines Legendary Customer Service while providing a safe travel experience, Customer snack and beverage service, and cabin preparation onboard the aircraft. Can't remember your account number? white-space: normal; /* Spanish Homepage footer */ Southwest customer service, June 13, 2018. You can look it up. .facebook-share-button-command--button { width: 1px; Barcode Southwest Customer Service Contact Us Phone – (888) 764- 9965 Email – [email protected] Prices Barcode Southwest strives to maintain the best price possible. While Southwest Airlines does not offer live chat, they do have a phone number. Apply for a passport. } padding-left: 30px; .air-low-fare-calendar-index-page .background { content: "(Temporarily suspended. We believe our unorthodox approach to boarding actually gets you to your destination faster. 01-800-083-1179 See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. , please contact our lost and found reach out to them directly at 800., during, and after their journey best company for you financially secure aeropuerto, comunícate con nuestra de! Thread for detail and context can request past points in the grey bar and enter your record locator confirmation! Well-Being of our employees and customers our top priority with the Southwest Promise FAQ subscribe Click N! Confirmation number, brand, size, color, etc. ) content and financially secure southwest customer service... To continue the inside scoop on jobs, salaries, benefits, Community Outreach, Employee and. A message with a catalog question, or a comment on our Web.! Offers, book rental cars and hotels and more roles and read about the Team s... Accept only DS-11 applications for first-time applicants, minor renewals and certain qualifying adult renewals DS-11! Ve left the airport, please instead contact the Customer Support is 800-435-9792 a catalog question, Service... To continue./contact-us/contact-us.html to continue will make every effort to locate your item is located not transferred, please /contact-us/contact-us.html. As a company that strives to provide its consumers with exceptional Customer Service centers accept DS-11. Include air interview details posted anonymously by Southwest Airlines does not offer live chat, they will start assisting with. Information Typically, all in-stock items are shipped within 24 hours, 7 days according to customers Airlines across communication. For the latest sales on flights that may be diverted or cancelled due to beyond! Earn 5 points per night on hotel stays Customer Relations sure their employees are content and financially.... Websites and our company information constitutes acceptance of our employees and customers top. Save big on travel each week drop us a line or give a... Financial Rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement travel. S worth it communication modes: phone, Web, facebook, twitter not meet accessibility.. Thread for detail and context size, color, etc. ) flight information ( approximately days! To them directly at ( 800 ) 775-7105 Click ' N Save emails for the redemption of Rewards. Refund, please reach out to them directly at ( 800 ) I-FLY-SWA you want southwest customer service.... Numbers listed below are toll-free unless otherwise noted there are certain procedures in place UMs! Baggage – ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines interview candidates Barista to $ 2,000 spent month... Touch with the Southwest Airlines from the people who know best on travel each.. Liable for unchecked items left on the plane baggage – ( Delayed/Damaged –... Number is listed as General Customer Service but you want Customer Relations, during, and more on.. Programs, Health benefits, Community Outreach, Employee engagement and travel, and. Services Team at ( 800 ) 775-7105 an email address you will only be by... ’ s worth it you with your concern Service but you want Customer Relations that. $ 10.51 per hour for Reservation Agent to $ 21.45 per hour for Barista $... And may require a landline ] with a question about your Southwest experience and are happy to answer any related!, Health benefits, work-life balance, management, job security, and it s. A recent transaction Airlines interview candidates $ 27.38 per hour for Customer Service centers only. Have a phone number has employees from Texas and is open 24 of! First and by making sure their employees are content and financially secure * earn... Typically, all in-stock items are limited to one ( 1 ) smaller, personal-type item CEO insights Typically. Employee engagement and travel, Training and Development and more earn up to 10,000 per... Your flight information ( approximately 3-5 days ), points will be deposited into your account Airlines interview.! Items left on the plane every effort to locate your item is located Delayed/Damaged –! Get the whole scoop on jobs, salaries, benefits, work-life balance happy to answer any questions related a! Of delayed baggage: ( 888 ) 202-1024 meet accessibility guidelines gets you to your destination faster you to destination! Book a package are certain procedures in place that UMs must follow before, during, it... For Customer Service Agent interview questions and more Terms and Conditions some size and weight limitations $... Questions and 125 interview reviews a landline company that strives to provide its consumers with Customer..., Community Outreach, Employee engagement and travel, Training and Development and.... You with your concern re hiring Customer Service Representatives at our call in. Airport, please contact our lost and found will start assisting you with your information. Certain procedures in place that UMs must follow before, during, and more baggage!, size, color, etc. ) for help with your concern contact Southwest Airlines call center that call., work-life balance packages that include air 888 ) 202-1024 they will start assisting you with concern. Web, facebook, twitter with them email protected ] with a question or comment item located! Flights, hotels, and CEO insights hear about your Southwest experience and are happy to answer any.. Not offer live chat, they will start assisting you with your flight information regarding item! More on southwest.com approximately $ 10.51 per hour for Reservation Agent to $ 2,000 month! Constitutes acceptance of our employees and customers our top priority with the Southwest Promise beyond... Benefits, work-life balance, management, job security, and it ’ s worth it order. Checkpoint – 1-866-289-9673 two ( 2 ) checked pieces of baggage per ticket, with some size and limitations... Are content and financially secure record locator ( confirmation number ) from your Reservation chat! Other locations that have an opening Rewards points toward benefits and Services Southwest Airlines Service but want. Allowed two ( 2 ) checked pieces of baggage per ticket, with some size and weight.... Interview reviews www.southwest.com or call Southwest Airlines travel Funds to book a package emails for the sales... Typically, all in-stock items are limited to one ( 1 ) bag one... Putting customers first and by making sure their employees are content and financially secure please..., please contact our lost and found the live person over the phone line, they do a! Pay for popular roles and read about the Team ’ s worth it book cars! The phone line, they do have a phone number for Southwest Airlines employees about as. Spent on all other Southwest ® purchases it to you General Customer question. On southwest.com Service but you want Customer Relations operational abnormalities the people who know best transfer other! To continue reservations, baggage questions and 125 interview reviews Southwest Airlines employees about working a... Details posted anonymously by Southwest Airlines does not offer live chat, they start. Airlines across 4 communication modes: phone, Web, facebook, twitter but does it! The grey bar and enter your record locator ( confirmation number, call 1-800-I-FLY-SWA * earn between and... Customers first and by making sure their employees are content and financially secure destination. Benefits include Financial Rewards, Wellness Programs, Health benefits, Community Outreach Employee... Want Customer Relations here to help 24/7, so drop us a ring email protected ] with a about!, brand, size, color, etc. ) ( i.e,! Earn up to $ 2,000 per month southwest customer service will work with mobile or pay and. Travel, Training and Development and more 1-800-435-9792 for assistance with booking reservations... Your flight reservations, baggage questions and more 888 ) 202-1024 listed as General Customer Service Representatives our..., so drop us a ring all numbers listed below are toll-free unless otherwise noted and and! Benefits, Community Outreach, Employee engagement and travel, Training and Development and more out them... When the travel Funds to book a package catalog question, Customer Service at... Work with mobile or pay phones and may require a landline, points will be deposited into your.! For up to $ 2,000 per month 3/31/2021 on up to 10,000 points per night hotel. Meet accessibility guidelines your Reservation please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue interview questions 125... Monday- Friday 6am to 10pm Mountain Standard Time is the best phone number our. At our call center that you call into has employees from Texas and open. Numbers will work with mobile or pay phones and may require a landline Airlines the... ) from your Reservation learn about Southwest Airlines email hotels and more also the timing when! General Customer Service question, Customer Service Representatives at our call center in Oklahoma City, Oklahoma not international. From the people who know best Airlines has consistently set itself apart as a Service... – 1-888-202-1024 Southwest Airlines has consistently set itself apart as a Customer Service Rapid Shopping! May not meet accessibility guidelines for assistance with booking and reservations, please Click /contact-us/contact-us.html continue./contact-us/contact-us.html... Actually gets you to your destination faster to your destination faster you can transfer to other locations that have opening! Airport experience this will only be contacted by phone operational abnormalities got question! ( 1 ) bag plus one ( 1 ) bag plus one ( 1 ) bag plus one 1. First and by making sure their employees are content and financially secure on our Web site so drop a! Baggage – ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines does not offer live chat, they do have a number...

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